Spectrum
Happiness rating is 52 out of 100
3.4 out of 5 stars.
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Spectrum Careers and Employment

Work happiness
Scores based on about 2,865 responses to Indeed's survey on work happiness
52
Work Happiness Score
Below average
Do people feel happy at work most of the time?
63
Compensation
Average
Do people feel that they are paid fairly for their work?
63
Achievement
Average
Do people feel they are achieving most of their goals at work?

About the company

  • CEO
    Tom Rutledge
  • Founded
    1999
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Telecommunications
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Jobs

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Full-time
Rep 1, Customer Service Internet/Voice Repair

Ontario, CA

1 hour ago

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Full-time
Customer Service Representative - Internet/Voice

Saint Petersburg, FL

1 hour ago

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Full-time
Customer Service Billing Representative

Kettering, OH

1 hour ago

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Full-time
Capital Coordinator

Traverse City, MI

1 hour ago

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Full-time
Facilitator II

Los Angeles, CA

1 hour ago

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Full-time
Editor - Media

Tampa, FL

1 hour ago

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Full-time
Editor - Media

Saint Petersburg, FL

1 hour ago

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Full-time
Inside Sales Representative - Simpsonville

Simpsonville, SC

$14.25 an hour
Easily apply
Urgently hiring

3 hours ago

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Full-time
Workforce Management Administrator

Maitland, FL

1 hour ago

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Full-time
Regional Support Center Supervisor

Fond du Lac, WI

1 hour ago

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Full-time
Data Scientist

Stamford, CT

1 hour ago

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Full-time
Facilities Maintenance Specialist

Big Rapids, MI

1 hour ago

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Full-time
Field Technician - Eagle Pass

Eagle Pass, TX

1 hour ago

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Full-time
Inside Sales Representative - Morrisville

Morrisville, NC

$13.50 an hour
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Urgently hiring

3 hours ago

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Full-time
Field Technician - Brevard

Melbourne, FL

1 hour ago

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Full-time, Part-time
Retail Sales Associate

Columbia, SC

1 hour ago

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Full-time
Field Technician - Brevard

Viera, FL

1 hour ago

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Full-time
Facilities Maintenance Specialist

Grand Haven, MI

1 hour ago

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Full-time, Part-time
Retail Sales Associate

Wells, ME

1 hour ago

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Full-time
Sup, Field Operations - Carrollton, GA

Carrollton, GA

1 hour ago

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There are 5,005 jobs at Spectrum
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Sales

2,824 jobs

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Salaries

Salary estimated from 1.6K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Senior System Engineer
$100,566 per year
Senior Software Engineer
$118,749 per year
Senior Network Engineer
$103,213 per year

Software Development

Principal Software Engineer
$147,606 per year
Senior Software Engineer
$118,749 per year
Technical Support Specialist
$34,352 per year

Sales

Sales Representative
$46,805 per year
Direct Sales Representative
$25,847 per year
Inbound Sales Representative
$40,163 per year

Customer Service

Customer Service Representative
$32,956 per year
Customer Care Specialist
$36,550 per year
Retention Representative
$41,541 per year
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Benefits

Employees at Spectrum have reported receiving these benefits. They will vary by role and location.

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Health insurance
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Tuition reimbursement
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Paid time off
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Retirement plan
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Vision insurance
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Dental insurance
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Childcare
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Mileage reimbursement
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Flexible schedule
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401k matching
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Employee discount
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Life insurance
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Parental leave
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Family leave
Learn more about benefits

Rating overview

Rating is calculated based on 15.1K reviews and is evolving.

3.4320173.2820183.0720192.8820202.392021

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Work & Life Balance

Reviews

Sr. Network Engineer (IV) in Tampa, FL
on February 22, 2021
Nothing really positive stands out at this place
There isn't much from the positive side of things other than it paid the bills. On the negative side however, I can go on for a while. The list is long and that is due to the lack of recognition for hard work from upper management. Not just direct managers and supervisors but we are talking about directors and VPs that walk around as if they are dictators and make no attempt at recognizing those on the bottom level doing all of the hard work. The level of corporate politics is off the charts and they have no shame in it. They like to segregate into the different companies since Spectrum is 3 in 1, and if you happened to be from the company that your upper management was from you got promoted and better opportunities of growth then other individuals way more qualified. If you want a place to work and retire, this is the place to go. If you want to grow and learn, stay as far away from them as possible, most higher level network engineers have no idea what their doing and the "design team" is a bunch of unknowledgeable individuals that either knew someone or where in the correct area code to get that position.
Video Repair Representative in Rochester, MN
on February 23, 2021
If you want a very stressful job this is the job for you. The management and the way things have to do be done in my opinion is the worst part of the job. I could handle angry customers but the micromanaging got to be too much. They want this job to consume your whole entire life. I got threatened with disciplinary actions because I took 2 days off because I had a sick kid. The pay and benefits are great and like the only good part about the job but even the money wasn’t enough because the job will mentally drain you. The leads were super helpful if you needed help. I don’t know it was my first time working in a call center and if they all operate like Spectrum it is my last time for sure.
Enterprise in Ohio
on February 22, 2021
Antiquated thought process for doing work...must be in the office.Micromanage people...have pointless meetings just to check if people are working.Customer service is lacking.The culture is bad.Leadership is rude and does not care about people.
Level 4 In House Service Technician/Installer/ Customer Service in New York, NY
on February 20, 2021
When it was time warner they hired from within no that its spectrum they hire from outside first before they advance the employees that already work for them. The system is messed up but instead of them taking accountability they blame you. The job is a scam they blame you the tech for everything no accountability and they want you to do things that are not apart of your job description. Like working through your lunch to meet the quota or working past your time off or giving customers your number so they can call you direct so you don't get repeats and customers call all times 12 am you bet ya no respect. If you're looking to be stuck in the same spot this is the job for you.
Technical Support/Customer Service in Austin, TX
on February 19, 2021
Once the two week training is compelete and you learn the basic of the program, you have continous training through coaching and canceling calls which are monitored.
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Questions and answers

People have asked 1.3K questions about working at Spectrum. See the answers, explore popular topics and discover unique insights from Spectrum employees.

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Interview insights

Insights from 2.4K Indeed users who have interviewed with Spectrum within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

Come to the interview ready to have a conversation about anything if you have no experience they are still likely to higher you

Shared on October 18, 2019

Pretty sure they hired all applicants on... the employee turnover rate is very high

Shared on September 18, 2019

Tutions Advancements, Updated technology

Shared on September 11, 2019
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