OnTrac
Happiness rating is 54 out of 100
3.1 out of 5 stars.
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OnTrac Employee Reviews

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I had fun working there it's just hard to get in contact with management. My co workers were amazing great environment and helped out if you needed it. It ls a vary fast pace job
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Self employed, have to use ur own vehicle pay your own gas insurance everything it’s a 1099 and u get paid per pkg u deliver if u want to make a living u have to take at least 200 pkgs a day and work 5am-10 maybe longer at night it’s ridiculous and management is horrible no structure
Pros
Self employed
Cons
Not enough pay no set hrs
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This job is full of the drama you had to deal with through high school. Everyone has their friends (or group) as well as disrespecting anyone that has anything different to say about them. Management does not communicate with their employees and often leaves them to fend for themselves. Lead positions often lean onto the lower level employees (Sorters) to help do their job. Everyone complains about the job being unfair even for the pay. As well as the advertisement for the job being wrong. I applied because I believed I would be getting paid $14/hr but instead getting paid $13/hr with a biweekly bonus (and not a big one either, majority it being $15-$20). No one works together and you’re often doing the work of 5 people by yourself. I don’t recommend this job to anyone. Unless you loved high school drama.
Pros
Nothing
Cons
Everything
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Worst company I have ever worked for!!!! They set you up for failure by purposely placing packages in empty trailers, this is done by upper management by the way.
Pros
None. You are literally just a number in their card game
Cons
All. The company is a con
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I enjoy working there. Mangement where cool and give shout out for hard work. Cool workers where okay. I would recommend if you really need a job but not for long term
Pros
Short shifts
Cons
It gets hot lol
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Never paid on time.Very little to no communication from supervisorsConstantly lies and misleads employees.Never received pay stubs or a contract.Very shady and I do not recommend working for them.
Pros
Pays good when you actually receive a paycheck
Cons
Very poor management, no communication, late paychecks
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the job was part time and super easy to get through the day. All I did was unload trailers it could get boring if you are not the social type because the job is so repetitive and easy. You won't last if you don't make any friends there.
Pros
super easy and free food every once in a while
Cons
can only take breaks in designated areas, and it takes a while to get to them, so the break feels shorter than it already is.
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I am being working for this company for 5 years , It is a great place to work, lot of opportunities to grow professionally, people are nice, Pay and benefits are great.
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They make you sign so many papers that you won’t kick and toss packages. yet every driver, supervisor and package handler seems to be kicking, tossing and throwing packages because they’re understaffed and because the pay is low and no one wants to works here and they keep quitting so you end up working other trailers until you faint. Most of times you end up moving something really heavy (over 100 lbs) all by yourself and find out the drivers didn’t even attempt to deliver it. Why even bother killing your self and making managers money. These managers should go work for the government.
Pros
None
Cons
Break your back for nothing
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to be completely honest the job was alright but very very boring and tiring, the thing that i personally didnt like was that they always changed the schedule
Pros
over time as much as you want
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I worked for OnTrac for a month while waiting on my unemployment to come in for my other job. The first three weeks I had no clue how many days I was supposed to work. I was told during orientation and by HR that I could change my schedule. The 3rd week I was finally told that I had to work 5 days a week. I had sent multiple emails to management and no one got back to me. Also management apologized but at first they tried to put blame on me like I should've known the schedule.Not very organized!
Pros
easy job and schedule
Cons
management, lack of communication
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A typical day it has it's moments but at the end it gets busy, I've learned how to be fast paced and management were good too me,co workers were cool
Pros
Breaks
Cons
Heavy work
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Management will take the time to invest in your career development if you display interest in learning and growing with the company. All you need to do is show up.
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Ontrac pay was great but as far as you being an employee and when everyday life situations happens they don’t care they want you at work , managers really don’t care they only need you to work that’s it i never understood why they had bad reviews until I worked there
Pros
Free breakfast on Friday/weekly pay
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Toxic workplace where managers leave leads to run the warehouse until their boss shows up. Their bosses are worse they take credit for everything good that happens and try to get rid of people who work harder and longer than others.. Honestly don't waste your time, amazon and fedex pay better. These people will not care if you're sick with covid, you'll get write ups for missing. But the main problem is that all managers are getting high with vape pens during the shift outside instead of their jobs.
Pros
I quit
Cons
Toxic managers
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Early mornings always nice, decent training, fun environment. Evening shift working until 9pm is completely pointless. Honestly no one should be working past7pm. All delivery drivers are private contractors.
Pros
None
Cons
Everything
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They will not pay you for covid relief, they will use YOUR sick hours that YOU earned to pay you out and call that “covid relief”. You get paid $14.50 plus the extra dollar because of the pandemic but you won’t receive the extra dollar till the end of the month. Very little sanitation areas, this company just doesn’t know what they are doing! This facility has no HR and makes you speak to a random HR employees from a completely different city. If you care about your self and your well being don’t work here, it’s not worth it
Pros
None
Cons
Management
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The company trains you to do the job but the company doesn't deliver on what they train you do. You're not trained in de-escalation which is 95% of your job. The escalation team is overworked. They tell you to lie to the customers. Stressful work environment
Pros
Free Soda, Coffee, and Snacks.
Cons
Extremely stressful work
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It’s a cool company to work for if you really need the extra money or dying for a job, which I know most people are in. Personally, this job is so tiring because of the hours and they’re kind of unorganized with schedules and such. They try to offer “feel good” rewards for working us so hard like free lunches sometimes.
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Tuve la mejor experiencia de delivery y buenos jefes y compa?eros de trabajo el trato excelente
Pros
Mi seguro médico
Cons
Si hay descanso
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So I was with ONTRAC Visalia location for the seasonal.Here’s what I’ve gathered from observing the environment/work culture and having conversations with other coworkers and this is what I’ve gathered:*POOR Communication amongst the management team. *SEASONAL is where they mostly have their work volume. 2020 Seasonal Volume was confusing though as to why hours were cut, warehouse standstill, etc.*SCHEDULE - There is no CONCRETE time to come in and clock out. You have to be on it to find that the schedule changes or stay in contact with Managers as they could text you if you start earlier/later*WORK ENVIRONMENT- it’s high school all over again. People have their group of friends. Gossip. Main Split: This is where majority of the work is at. It’s fast paced, it’s heavy items and it’s constant/repetitive motions. This is where the boxes come in and you have three conveyor belts to release the packages.Brickloading: This is where you pretty much stack boxes on top of each other and load the trailers.Palletizing: I’ve seen so many people start their journey with Visalia Ontrac here more often and leave immediately due to the influx of packages that come down the conveyor belt. Friends of friends WILL help their friends wrap their pallets, stack their pallets, so if you’re not in that group of friends, you might get left behind to deal with your packages. The Leads will do the BARE MINIMUM of helping you. It’s a basic warehouse job. My encouragement for any potential candidate is to to really look at Ontrac Warehousing as a stepping stone for other goals that candidate?-?more...
Pros
Income during COVID
Cons
Poor Management/Communication, Hours are not concrete, Favoritism
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