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Macy's
Happiness rating is 66 out of 100Average
3.7 out of 5 stars.
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3.5starWork-Life Balance

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Productive and fun environment

Your learn a lot with your co-workers and management. There's always tasks to do in a fun environment. Very flexible with hours worked. Short breaks and busy during the holidays.

Pros

Weekly Pay

Cons

N/a
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No Hours

i worked at Macy's since December and I worked 6 shifts. None of the shifts were available on my insite. There would be girls who worked there that would take all the shifts and none of the ones I wanted were there for me. I often had to drop shifts due to poor timing. The management was really nice but they promised me shifts in the hours I could only work and never had any on my insite. Most of the workers there had poor attitude and most of the shifts I worked they were either severely understaffed or over staffed. I would say it would be great work experience but honestly was stressful. On my first day a co worker was rude to me for trying to make conversation with a customer. I wish the workers were nicer.

Cons

Co Workers Attitudes
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Terrible pay but decent place to work

I was paid minimum wage which wasn’t fair considering everything my job included. The supervisors are very strict but friendly. Coworkers were great. Just wish they paid more.

Pros

Lots of hours available to pick up, 1 hour breaks

Cons

Bad pay
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Fun

Love it great staff andCo workers have a lot of fun each day is a new adventure! Long days and hours but time flies by. Never a dull moment. Great customers

Pros

CoWorkers

Cons

None
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Don't waste your time

From the looks of Macy's you'd think they'll treat you and pay you good but it's the total opposite. Pay rate is low and management is very inconsiderate. Management overall is a mess which causes regular employees to be stressed on the job. Macy's in general is very disorganized. They need better management and better strategies on how to get work done. Definitely do not recommend this job.
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Meh

You will not get anyway where with this company. They will use you and you will get in trouble if you dont process a certain amount of credits per week.

Pros

Discounts

Cons

Everything else
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Manager

They need to hire better managers. Who can give people respect. They don’t give promotion to eligible people. They have their favorites. No flexibility. No matter how hard you work they don’t care.

Pros

Nothing

Cons

Everything
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Helping the customer, and that they have a pleasant shopping experience.

I didn't mind working at Macy's and I am grateful for the experience in retail. Having worked at the company, I can empathize with the frustrations of the employees, and share the pleasure too. The self satisfaction of having a contented customer.

Pros

discounts

Cons

not getting your breaks, because of being short staff
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My Store was great !

The store I worked in is in a posh area of town. I mean, retail isn't an easy job but the people I worked with were great ! I had great managers that were fair , yet firm. I worked at the Customer Service Desk taking care of online ordering , returns etc. It can be overwhelming and sometimes the customers could be a bit much.

Pros

My Co workers we worked as a team

Cons

Life work balance and pay
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Not enough direction

Managers weren't paying attention spent to much time giving out "gift" will stop you from doing your "job" to attend theses gift givings the pay was good so I guess it was worth it
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productive

I learned that working in retail is very hard and requires people skills. Also I learned how retail works behind closed doors. You also meet many different people in this line of work.

Pros

discounts

Cons

on your feet for more than ten hours
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Hours were good but job itself was physically draining

Basically there would be days where the company would receive truck shipments of the store merchandise and the receiving team would unload that truck, unload the merchandise and deliver them to their proper departments. If there's not a significant amount of team members then it was even more difficult to complete the truck on a timely matter and that was the case when I was there. I would be there for 12-13 hours depending on how big the truck is in terms of how much merchandise was coming off with a 1 hr lunch break (that's including overtime) just to complete a truck and at the end your body takes a toll because its just non stop movement and lifting for 12-13 hrs. But at the end it was worth it because the pay turned out good of course because of the amount of hrs worked and it helps that Macy's pays weekly as well.

Pros

Good hours

Cons

Short breaks
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ok

it an ok company to work at. typical minimum wage job. Decent hours in your shift, but its sometimes under staffed, which makes it difficult to work there
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I learned a lot. Company was not for me.

I learned a lot about sales, customer service and the beauty industry. No opportunity for growth. No work/ life balance. No benefits given. I do not regret what I learned working there.
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Cool place 2 work & get employee discount, but not a long-term solution.

It's a great place 2 work if u love retail. Plus they allowed u 2 get an employee discount when u worked..also u get an hour lunch & 30 minute break.

Pros

Get employee discount

Cons

They don't pay enough
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Productive Place to work

Macy's is a pretty good company to work for. They are very professional depending on who your managers are. There are better options though so don't stay long.
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Throw back

If you liked call center work in the 1990's you'll love it here, They don't change technology until it absolutely can't be used anymore. They pretty much promote from within, which is good, but it is not so much on a merit base, but more on a personal politics. People tend to rise to their level of incompetence and stay there. Nothing changes until it has become unworkable for a very long time.

Pros

relaxed environment, liberal call of policy, and you can still smoke on property. Benefits and pay are not great but they are not bad either.

Cons

overall atmosphere is grim at best, in a once great and not declining industry
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Bad place

They rushed out the door, grabbing anything and everything they could think of they might need. There was no time to double-check to make sure they weren't leaving something important behind. Everything was thrown into the car and they sped off. Thirty minutes later they were safe and that was when it dawned on them that they had forgotten the most important thing of all.
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Work Life Balance

Work life balance was essential for me given I have Kids. I've worked there for 22yrs, so I've witness a lot of changes within the company but one thing that always remained the same is the team engagement.

Pros

Work life balance, team engagement

Cons

healthcare, compensation
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Lack of professionalism from management

Management was poor and they will throw you under the bus at any given moment. They would blame you for their mistakes and lacked professionalism. Loss prevention cares more about creating cases rather than deterring and preventing losses.

Pros

Employee discounts

Cons

Poor management, poor training.
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Enjoyable work environment

I had a great experience working here for the time that I did. The work environment that my coworkers and managers provided was very supportive, and respectful. Extremely busy during the holidays, otherwise it can get very slow during the week once the holidays are over. Great side job to pick up while going to college.

Pros

flexible hours, employee discount

Cons

high employee turnover rate, short breaks
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Overall rating

3.7

Based on 34,583 reviews
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Ratings by category

3.5Work/Life Balance
3.2Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.5Culture

Ratings from women

2.8
InHerSight Score
2.4Personal Development
3.5Career Opportunities
2.6Family Support
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