Goodwill Industries
Happiness rating is 62 out of 100
3.5 out of 5 stars.
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Goodwill Industries Employee Reviews

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The typical day at work would be coming in, clocking in then going straight to work until break. Then, after break work until close, then clean. I learned that you need to be patient and kind to everyone no matter hoe disrespectful they can be to you, because you are there to help them. The management was strict but at the same time they just wanted us and them to be the best we could be. The hardest part of the job would have to be mainly just making sure you're always staying buys, and the most enjoyable would definitely have to be meeting and interacting with new people.
Pros
Meeting people
Cons
Short breaks, and strictness
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The pay is terrible for all that you have to do. You cannot under any circumstances attempt to live off of the wages they give you, even if you have two jobs.
Cons
Terrible pay
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I’ll never get back the two years I wasted here. Only good thing about it was two managers who actually treated me like a human being, and other than that we worked like dogs with no recognition whatsoever. Management doesn’t give two sh*ts about you. Don’t even bother applying here if you have any sense of self preservation.
Pros
None
Cons
Everything
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Like the people I worked with, very busy store. Customers were great. Just wish we had more help. Benefits were great, pay not so much. Mission Services helps support the community in many ways.
Pros
Employees, Mission Services, Core Value
Cons
Pay, not enough help
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They falsely promise you hours, after 3 weeks, they cut your hours in half. It took them over a month to schime within my availability, and after months they still couldn't schedule others properly The store manager, doesn't even make the schedule. They have the regional manager making the schedules for 10 different store, and clearly doesn't even know each stores employees availability. Poor set up. When questioned or request for more hours, the store manager says "I don't make the schedule, regional manager doesn't want to give you more hours." Without said person even knowing who are. Oh, and they only have 2-3 people working at one time, leaving the store managerless, when it's lunch for the only manager on duty.
Pros
It's a job, and a one easy to get
Cons
Everything
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Goodwill is goodwill. Just the pay isn't worth the hrs and the jobs. It's a place to work if you need a job quick and temporarily. If you like fast pace and extremely demanding then it's for you. They work the hours that are best for the store not the employees. They change em around a lot. I mean it also just depends which goodwill you work at the people and situations are going to be different at each store. Some same some different.
Pros
Able to get days off for appts etc...if not feeling good you're able to leave early, HR is great and helpful, nice employees for the most part
Cons
Short breaks, no flexible hrs, management not too helpful, written up for disability issue effecting job
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It was a fun place to work mostly because of the customers but the manager slacks on her end of things. Most employees were crazy. Littler sanitation. The managers always flight with each other accusing one another of stealing and drinking on the job. The manager does little to nothing to fix problem or solve situations.
Pros
Pto, employee discount
Cons
Crazy Supervisor, poor management, high prices, dirty
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A typical day at work consists of either being a cashier and cleaning/ organizing sales floor, receiving and sorting donations, sorting donations, hanging clothes, tagging clothes, sorting through clothes, or pricing donations. Sometimes you are required to do all of these tasks. What I've learned from this job is being productive and a fast paced worker. Also what running a non profit business looks like. The management is okay but they only worry about their tasks and not helping with the other tasks throughout the store. This is very frustrating because they know how busy it is and expect one employee to complete the job. They don't do much to help employees and also help running the store smoothly. The store is constantly over flown with clothing and housing ware items and it makes it hard to organize and clean the sales floor. Therefore I feel like that should be the managers responsibility to discuss it with the ceo or upper management to deal with it and fix it. The hardest part of the job is organizing, cleaning, and putting out new items with the cluster of clothing and housing ware items that are on the racks and shelves already. The most enjoyable part of the job would have to be working for a good cause and meeting new customers. Also putting their donated items to good use again.
Pros
good benefits, bonuses, discounted clothing, company meetings(food)
Cons
poor management, busy, not enough employees, over worked, underpaid, chaotic, messy, dirty environment sometimes
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Great place to be. Part of something bigger than myself. Always willing to help and give back to the community . Great leadership and management. I enjoy going to work every day.
Pros
Family
Cons
None
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Horrible leadership from CEO to program managers. Everything is swept under the rug. Conflict of interest is the mission. Go somewhere else. Horrible to employees.
Pros
Time off
Cons
Everything
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I love to thrift and organize so it was great for that. Pay wasnt very good but it kept me busy and i wasnt drained after my shift. Time would go by fastj my
Pros
Discounts
Cons
No vacation time
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For the time I worked here, I didn't mind it. All around friendly people to work with however the upper staff were a bit rude. My manager was angry all of the time and was rude to the staff.
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Descent place to work where you can shine if you work hard. Laid back atmosphere with mostly good management. The District Manager is great guy that will treat you with respect.Unfortunately, got into an argument with a customer and lost this job last year. If you're impatient with difficult customers, this isn't the job for you.
Pros
Good breaks, interesting knowledge, survivable wage
Cons
Dusty environment
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Work environment is very nice and clean all new equipment and furniture. The people are team players and will assist with the daily work. Faxing, coping and filing.
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The beginning is the hardest. It does get easier, but if you're not a cashier, the work will continue to be a lot. The amount of clothes you have to price for the hour is unrealistic.
Pros
Lunches, and breaks
Cons
Unrealistic goals, low pay
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they disgust me and i will never ever let my child or anyone with a brain into the hood will. staff are dirty and treated me with no respect. i also was tested like a dog.
Pros
free lunch
Cons
low oay
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Fun job to gain experience, coworkers were fine, management was fine, overall a good experience. Customers were for the most part nice and never really any issue.
Pros
30 min lunch and 2 15 min breaks
Cons
none
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The job is easy to get into but i was hired for a sorter position. Later i found out i had two position but was not getting extra pay. They lie so much in the orientation you think you finally found a job you can spend years at. Goodwill do not care about the employees the clothes are disgusting sometimes you get clothes that smell so bad but they will still make you hang it for people to buy. The managers only care about them self and how they look in front of higher boss. This place sucks, i got hired to work mon- fri then they changed our schedule to working weekends knowing i dont have childcare so its just unorganized snd not worth it.
Pros
Pto bonus on christmas
Cons
Low pay no overtime no holiday pay
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They really care and work with you. They know you're a human and not a robot. They pay during the pandemic if you are sick and cant come to work. They have unpaid Leave of Absence in an emergency. The managers always have your back against rude customers. You can pick your schedule for the most part. I love it here.
Pros
Flexible schedule, kind managers.
Cons
Not full time unless manager
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The job was cool but the managers don’t lead by example when it comes to following the rules, & they only mention the the things you do wrong and not the things you do right.
Pros
Hours
Cons
Management, & a couple employees
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Enjoy my job. Physically challenging. Management in expects alot of employees you must be of a certain gender and she to be promoted in my store. Customers are usually kind. My store gets a tremendous amount of shoplifting.
Pros
Coworkers
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